Chapters00:00 Introduction and Overview
03:18 Finding Wildly Important Goals and Leading Indicators
05:14 Using the Four Disciplines of Execution
07:31 Time-Bound Goal Setting and Planning
10:27 Interdepartmental Collaboration and Prioritization
13:15 Managing Ambitious Goals and Quick Wins
18:08 Making Goals Public and Building Accountability
21:45 Requirements Gathering, Prioritization, and Expectation Management
26:56 Dealing with Slippages and Managing Goals
29:55 Setting and Tracking Goals
36:29 Adapting Goals and Processes
39:39 The Importance of Documentation
44:04 Effective Request Management Forms
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